Driver Atlas Group Privacy Policy

Important Notice Regarding Text Messaging Data

Driver Atlas Group ("we," "us," or "our") does not share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct driver-recruiting services. All text messaging originator opt-in data is kept strictly confidential.

1. Information We Collect

Personal Information

• Name, email address, phone number, mailing address
• CDL class, endorsements, driving history, and employment information you provide
• Opt-in records and timestamps for all communication channels (SMS, email, phone)

Non-Personal Information

• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication

• Records of inquiries, applications, and recruiter conversations
• Job preferences and match history
• Service feedback

2. How We Use Your Information

• Matching you with trucking job opportunities
• Communicating with you about your applications, interviews, and updates
• Improving our services and website experience
• Ensuring security and fraud prevention
• Maintaining records of your communication preferences and consent

3. SMS Messaging & A2P Compliance

Text Message Program Terms

By opting into our SMS messaging services, you agree to receive text messages from Driver Atlas Group related to job matching, application status, recruiter follow-ups, and important account updates.

Opt-In & Consent

• You will only receive messages if you have explicitly opted in.
• We maintain timestamped records of all opt-in actions.
• We comply with the Telephone Consumer Protection Act (TCPA), CTIA guidelines, and all applicable A2P 10DLC rules.

Opt-Out Instructions

• You can cancel SMS messages at any time by replying STOP.
• You will receive a final confirmation message and no further messages will be sent unless you re-opt in.
• All opt-out requests are processed immediately.

Message Frequency & Content

• Message frequency varies based on your interactions with us.
• Messages will be directly related to driver recruiting services you have requested.
• We do not send promotional content without specific consent.

Help & Support

• Reply HELP for assistance or contact us at karan@driveratlasgroup.com.
• Customer support is available during regular business hours.

Carrier Information

• Standard message and data rates may apply.
• Carriers are not liable for delayed or undelivered messages.
• Supported carriers include AT&T, Verizon, T-Mobile, and most regional carriers.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services (such as messaging aggregators) is permitted solely for delivering messages you have consented to receive. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share information with:

Carrier Partners

• Vetted trucking companies, with your knowledge, for the purpose of matching you to job opportunities you have requested.

Service Providers

• Third-party vendors that support our operations (e.g., CRM, email and SMS providers).
• SMS aggregators solely for the purpose of delivering messages you have consented to receive.
• All providers are contractually obligated to maintain confidentiality and security.

Legal Compliance

• If required by law, legal process, or to protect our rights.
• In response to valid law-enforcement requests or court orders.

Business Transfers

• In the event of a merger, acquisition, or sale of assets, your data remains protected under the terms of this policy.

All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text-message services.

5. Data Security

• Encryption of sensitive data in transit and at rest
• Secure access controls and authentication
• Regular security reviews and updates
• Employee training on data protection
• Breach notification procedures in line with applicable laws

Despite these measures, no method of transmission over the Internet is 100% secure. We use commercially reasonable means to protect your information but cannot guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies and similar technologies to analyze site traffic, remember preferences, and improve functionality. You may control cookies through your browser settings; disabling cookies may limit certain features.

7. Your Rights & Choices

• Access, update, or delete your personal information
• Opt out of marketing emails by clicking "unsubscribe"
• Opt out of SMS messages by replying STOP
• Request information about how we process your data
• Withdraw consent at any time for future communications

To exercise these rights, contact us using the information in Section 10.

8. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies. This policy applies only to information collected by Driver Atlas Group.

9. Changes to This Privacy Policy

We may update this policy periodically. The latest version will always be available on our website with the effective date.

10. Contact Us

Driver Atlas Group
Phone: 775-278-7580
Email: karan@driveratlasgroup.com